WATERFRONT PROPERTIES AT LAKE GASTON VACATION RENTAL IMPORTANT INFORMATION

CHECK IN
Our office is located at 1698 Eaton Ferry Road, Littleton, NC, on the corner of Highway 903 and State Road 1344. Check in may be as early as 3:00PM or as late as 4:00PM. Keys will not be released until the home has been cleaned and inspected. We appreciate your patience during this process. Your balance must be paid in full, including all taxes and fees and we must have a signed lease agreement on file with our office. At check-in you will be given 2 keys and directions to the property. Our office hours are 9:00AM – 5:00PM Monday through Saturday. If you plan to arrive after hours, please contact
our office for arrangements.

CHECK-OUT
Check out is 10:00AM. We have limited time to prepare the property for the next arrival. A late check-out will result in a charge equal to one night's rent plus tax. Please return all keys to our office. Lost keys will result in a $5.00 charge per lost key. Upon departure you are responsible for generally straightening the property including cleaning all dishes, emptying fridge, securing all doors and windows and placing all trash in the outdoor receptacles. Every property is inspected prior to check-in and after check-out. You will be billed if additional cleaning is required.

PETS
No pets shall be permitted on the property unless so stated under Pet Policy. Pet fees and restrictions may vary by house but are limited to 2 domestic, housebroken, nondestructive dogs. Violation is a material breach of the lease and Tenant will be subjected to expedited eviction, and will pay an additional cleaning charge as well as a flea treatment charge. Additionally, NO pets are permitted in hot tubs or pools; Tenant may be liable for additional charges in such cases.

OCCUPANCY
State health rules limit occupancy to two persons per bedroom. Bedding advertised is to represent flexibility in sleeping and does not represent occupancy. Waterfront Properties at Lake Gaston, Inc. shall conduct all brokerage activities in regard to this, or any agreement, without respect to the race, color, religion, sex, national origin, handicap or familial status of any guest.

PARTIAL WEEK RENTAL REQUESTS
Some homes offer partial week rentals with a minimum of 3 nights. A full week clean fee will be charged on all partial reservations. Please contact our office for further details.

ADVANCE RESERVATIONS
Come again! Guests in a respective property and week in the current year have first right of refusal until 5:00PM on the first Wednesday of their stay. A $25 fee is required to hold the reservation. While the reservation is held as a courtesy, it is considered tentative until a signed lease and payment has been received. The lease will be mailed to you in November and is due with payment by January 10th of the following year.

CANCELLATIONS
Written notification is required if you have to cancel your reservation. If the property is re-rented, any payments made will be refunded less a $75 cancellation fee. If the property is rented for less than the rental rate indicated on your lease, you will be responsible for the difference. If the property is not re-rented, you will forfeit any monies paid, with the exception of the Security Deposit if applicable. You will also be required to fulfill payment as per your lease terms.

TRANSFERS
If you have to transfer your reservation after payment has been made,written notification is required at least 30 days prior to arrival. A transfer fee of $50 (plus tax) will be charged. Transfers may only be made within the same property and year of your reservation.

 FAMILY GROUPS ONLY
Waterfront Properties at Lake Gaston, Inc will not rent to fraternities, school or civic groups or other non-family groups. We reserve the right to terminate or refuse a rental if the reservation is booked under false pretenses. WFP requires that the minimum age for a rental guest to enter into our Vacation Rental Agreement is 25 years of age or older, unless with permission of Owner.

HOMES FOR SALE
Vacation homes may be listed for sale. Sales agents may request to show the property to potential buyers. We will attempt to contact you to schedule a convenient time for showing, however please understand an interruption may be necessary.

CONSTRUCTION
Construction may occur next to or near your property during your stay. Please understand no refunds will be made due to nearby construction projects. We are not always aware of construction timetables.

If you are renting a home that is under construction we make every effort to deliver the property on schedule. Should a delay occur WFP, as Agent for the homeowner, will attempt to relocate Tenant to a comparable property and any rent difference will be the responsibility of the Tenant.

Tenant will be refunded all monies paid if a comparable property cannot be secured. Neither Waterfront Properties at Lake Gaston, Inc. nor the owner will be liable for any damages incurred as a result of the cancellation.

FURNISHINGS
All vacation properties are individually owned and furnished to each owner’s unique taste. All homes are set up for light housekeeping and are equipped for basic cooking. Mattress pads, bedspreads, blankets and pillows are provided. Please bring all paper products, cleaning supplies, condiments, staple items and sheets and towels, unless linens are provided as noted in the property description.

REFUNDS
No refunds will be made for equipment failure or amenity malfunctions. WFP will make every reasonable effort to have the repair or replacement addressed as quickly as possible to minimize any inconvenience. Due to our remote location repairs may involve delays and your patience is appreciated. Refunds will not be made if cleaning is unsatisfactory upon check-in. WFP will send a representative to address any cleaning concerns promptly upon notification.

HANDICAPPED ACCESSIBILITY
Property descriptions identify specifics regarding accessibility. They may not meet ADA standards, but may have ramps, elevators and/or other accessible features. Please be sure to ask any specific questions as needed.

POOLS
Community pool access including hours of operation and open and close dates are at the sole discretion of the Homeowner's Association.

FIREPLACES
If a fireplace is provided, it will be noted in the property description. Please note wood is not provided for wood burning fireplaces. Fireplaces are only in use September - May.

MESSAGES, MAIL & FAX
We will attempt to deliver emergency messages only. Mail may be sent to our office in care of your name and rental property to 1698 Eaton Ferry Road, Littleton, NC 27850. Faxes may be sent and received at our office, (252) 586-7955. WFP will not be held responsible for messages, faxes or mail that is not received by Tenant.

LOST & FOUND
We cannot be held responsible for items left behind. We will make every effort to locate and return the item(s) to you upon request. Postage and a $10 handling fee plus tax will be charged. Unclaimed items found will be donated to local charities after 30 days.